Privacy Policy
This privacy policy sets out how Café Course uses and protects any information that you give us when you use this website.
Cafe Course is committed to ensuring that your privacy is protected and we appreciate your trust in us to do that carefully and sensibly. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
WHAT WE DO WITH THE INFORMATION WE GATHER:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
COOKIE USAGE
Cookies are small text files that are placed on your computer by websites that you visit to identify you. They are widely used in order to make websites work, or work more efficiently, as well as to provide relevant information to you.
The table below explains the cookies we use and why:
We collect information about you during the registration, enrolment, and checkout processes on our site.
WHAT WE COLLECT AND STORE
When you register an account with us, we’ll ask you to provide information including your name, billing address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account, orders, courses, and memberships
- Communicate with you about courses and memberships that you’re enrolled in
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our site
- Comply with any legal obligations we have
- Improve our site’s offerings
- Send you marketing messages, if you choose to receive them
When you create an account, we will store your name, address, email and phone number, which will be used to populate the enrolment and checkout for future purchases and enrolments.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for seven years for tax and accounting purposes. This includes your name, email address and billing address.
We will also store comments or reviews if you chose to leave them.
WHO ON OUR TEAM HAS ACCESS
Members of our team have access to the information you provide us. For example, both Administrators and Site Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing information.
Course and membership instructors can access your course progress and activities including:
- Enrolment dates for their courses and memberships
- Course progress and status information for their courses
- Quiz and assignments answers and grades for their courses
- Comments and reviews made on their memberships and courses
Our team members have access to this information to help fulfill orders, process refunds, and support you.
WHAT WE SHARE WITH OTHERS
We share information with third parties who help us provide our orders and store services to you; for example –
We use cookies for the following purposes:
- authentication and navigation – we use cookies to identify you when you visit our websites and as you navigate our websites;
- personalisation – we use cookies to store information about your preferences and to personalise our websites for you;
- security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our websites and services generally; and
- analysis – we use cookies to help us to analyse the use and performance of our websites and services.
- We use cookies for making credit card transactions on the website. This service is provided by Stripe.com and PayPal.com which allows online transactions without storing any credit card information
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit allaboutcookies.org
We may change this policy from time to time by updating this page.